American Tourister Bag
Over Billing

I have been cheated of Rs 122... as you can see in trailing e-mail below... Order value was of Rs 499 but Invoice from JS Fashions was sent with delivery of Rs 621...

Courier boy demanded Rs 621

&-- Forwarded Message &-

From: "nowoman_nocryin@yahoo.com"

To: Response (BagItToday)

Sent: Fri, February 4 11:45:41 PM

Subject: Re: Order Id 1002038553

Order Id 1002038553 : I have received the shipment, but invoice value is of Rs 621 & the same amount has been paid to courier boy... As you can see in trailing e-mail below... the order value was Rs 499.

Why have you charged extra???

From: Response (BagItToday)

To: "nowoman_nocryin@yahoo.com"

Sent: Fri, February 4 5:34:28 PM

Subject: Order Id 1002038553

Dear Mr. Gupta,

We thank you for your e-mail.

We apologize for the inconvenience caused to you due to the non receipt of your order product.

We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

ü Consignment Number 6211203250

ü Transporter Name ARAMEX

ü Tracking Id 529713

ü Dispatch Date 25th January

You should be receiving your order within next 7-8 working days, however, if you do not receive your order within the above time frame, do get back to us.

Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services, always.

Regards,

Leela Rawat

Executive-Customer Care

Bagittoday

Please quote your Order Id 1002038553 in all future correspondence.

Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to response@bagittoday.com or call us on 0120- 4112424 end_of_the_skype_highlighting.

From: nowoman_nocryin@yahoo.com [mailto: nowoman_nocryin@yahoo.com]

Sent: Friday, February 04 2:52 PM

To: Response (BagItToday)

Subject: Re: Order Confirmation from Bag It Today

Order not received yet... Nor there is any confirmation from Courier

From: "response@bagittoday.com"

To: NOWOMAN_NOCRYIN@YAHOO.COM

Sent: Thu, January 27 11:25:47 AM

Subject: Order Confirmation from Bag It Today

Dear VIKRANT

Thank you for your order. We wish to inform you that your order has been put under

process with order no TRNPL/DLI/10-11/186042. The order value is Rs. 499 Order Date is 24-JAN-11 and Activity is SOCIALMEDI. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with Bag It Today

For any further assistance please reply to this email or call us at 0120-4112424 end_of_the_skype_highlighting (10 a.m.

to 6 p.m.) or SMS BIT to 52424.

Yours Sincerely

Team, Bag It Today

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in

Company: American Tourister Bag
Country: India

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