I have been cheated of Rs 122... as you can see in trailing e-mail below... Order value was of Rs 499 but Invoice from JS Fashions was sent with delivery of Rs 621...
Courier boy demanded Rs 621
&-- Forwarded Message &-
From: "[email protected]"
To: Response (BagItToday)
Sent: Fri, February 4 11:45:41 PM
Subject: Re: Order Id 1002038553
Order Id 1002038553 : I have received the shipment, but invoice value is of Rs 621 & the same amount has been paid to courier boy... As you can see in trailing e-mail below... the order value was Rs 499.
Why have you charged extra???
From: Response (BagItToday)
To: "[email protected]"
Sent: Fri, February 4 5:34:28 PM
Subject: Order Id 1002038553
Dear Mr. Gupta,
We thank you for your e-mail.
We apologize for the inconvenience caused to you due to the non receipt of your order product.
We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-
ü Consignment Number 6211203250
ü Transporter Name ARAMEX
ü Tracking Id 529713
ü Dispatch Date 25th January
You should be receiving your order within next 7-8 working days, however, if you do not receive your order within the above time frame, do get back to us.
Please feel free to get back to us for further assistance/clarifications.
Assuring you of the best possible services, always.
Regards,
Leela Rawat
Executive-Customer Care
Bagittoday
Please quote your Order Id 1002038553 in all future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [email protected] or call us on 0120- 4112424 end_of_the_skype_highlighting.
From: [email protected] [mailto: [email protected]]
Sent: Friday, February 04 2:52 PM
To: Response (BagItToday)
Subject: Re: Order Confirmation from Bag It Today
Order not received yet... Nor there is any confirmation from Courier
From: "[email protected]"
To: [email protected]
Sent: Thu, January 27 11:25:47 AM
Subject: Order Confirmation from Bag It Today
Dear VIKRANT
Thank you for your order. We wish to inform you that your order has been put under
process with order no TRNPL/DLI/10-11/186042. The order value is Rs. 499 Order Date is 24-JAN-11 and Activity is SOCIALMEDI. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with Bag It Today
For any further assistance please reply to this email or call us at 0120-4112424 end_of_the_skype_highlighting (10 a.m.
to 6 p.m.) or SMS BIT to 52424.
Yours Sincerely
Team, Bag It Today
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in
0 comments