HP
Replaced Wrong Keypad for HP Pavilion dv6-3150us

I raised complaint (4629441875) on 9th May011, informed that I have the replaced with wrong key pad.

Service Executive attended me on 20th May & came with the same key pad., again i raised the complaint with case id : 4629940965 to replace with the right key pad.

Now case is closed by saying that I don't have global warranty.

I had seened the worst support from HP . as a customer, i can purchase the Laptop any where expecting the customer support any where in world. why support differs & warranty comes into picture??

I Expect the right part will be replaced, atleast this time.

Regards,

Vikram

Company: HP
Country: India
State: Andhra Pradesh
City: Hyderabad

  <     >