Hp pavellion dv4 series laptop
Exploitation of customers in the name of servising

Few days back... i had some issues with my cd-drive and at that time my laptop was in warenty period... i get it changed... from hp service centre in lucknow... i had one more complaints... the screen (flap) part of laptop was tight while i open..it... i ask them to make it open smooth... but they said..no it is all okie... its good if it is tight... i ask them... no you please do it as my warrenty is going to expire within few days... they said no its all okiee... they convineced me thant it is all okiee...

But after few day i found trouble in opening my flap... it is geting more tights n rude... i again go back to them... they have checked it... and infront of me..they have broked one of my laptop's parts... and now they are asking us to repair those parts and... make the bill of around 13000... I said why i pay this... as because this is not not my fault... and it is broken by them only... they are saying that they cannot do anything in this regard..i have to pay... but this is not my fault and i am not suppose to pay thiss..much amount... As i am student... i hv come here for my holidays and i have to go back to hyd on 28 may... i have to get my laptop repaired as soon as posible... i will not entertain any billing amount or something...

Therefore i request you to take necessary actions as soon as possible

Company: Hp pavellion dv4 series laptop
Country: India
State: Uttar Pradesh
City: Lucknow

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