Indane Gas
No Supply of gas

Iam a customer of M/S Manu flames, Indane gas ditribute, Aluva, Kerala. I have 2 cylinders.

unfortunately both cylinders are empty because of the delay in supply.

1.I was last supplied on 12/10/10 for which the bill was generated on 06/10/10.Why there

was a delay of 6 days from the date of billing?

2.I was told that simultaneously i cannot book for the next until the gas is not supplied

3.when i got supply on 12/10 /10 immediately I booked for the next online on 12/10/10 and

I was allotted booking no 232.

4.I was waiting for my supply till 16/11. On 16/11 i approached the agency and

enquired about my status. To my astonishment he told me that the gas was not at all booked

When i explained him that I was allotted the booking no, he told me that because i have

booked before getting the next supply the system may not have accounted the booking.

I would like to know, if that is the procedure why system allots a booking no?

5.I asked him for the complaint book and he gave me the book. In the book i have

registered a complaint in page no 13. In the column "action taken"

almost all the columns were blank.

6.It is understood that the gas booked up to 26/10 has been already supplied where as

i have booked my gas on 12/10 is not still supplied

Please arrange to inquire into the matter and give me reply. The detailed address of

myself

and the distributor is given below.

ABDUL KHADER MANU FLMES

11/353C/THSKIDIYIL, (INDANE DISTRIBUTORS)

KODOPILLY KUZHY MEENU HUTS, X1X/658 (1),

KUNJUNNIKKARA NEW HILL ROAD,

ALUVA 683108 ALUVA. 1

KERALA KERALA

CONSUMOR NO 1571, PH 9745194220 PHONE 0484 2632333

Company: Indane Gas
Country: India
State: Kerala
City: Ernakulam

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