Homeshop18
Incorrect amount of refund

Hi,

I had placed the following orders (911991357) with Homeshop18 on 1st May'2012.

1) Vocabulary Advantage GRE/GMAT/CAT And Other Examinations

2) Barrons Guide To Gmat, 16/Ed

The total cost for these exceeded 500/- so I was given an additional 100/- discount.

However, 2-3 days, I was informed that my money for the first book would be refunded as it is out of stock.

I was refunded 195/-. This implies that I was given only 56/- discount and wasn't given the full 100/- discount even though its not my fault.

I have written 4 e-mails to their helpline and every time they give the same message without understanding the email.

It has been a very bad experience with them and I am sure others too would face similar problems in dealing with them.

Nitin

Company: Homeshop18
Country: India

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