Mponline
Delaying Refund

Dear MP Online Team,

I made transfer of Rs. 5100 against the fee for B.Ed. counseling in the account of mponline. Money was successfully transferred from my account to mponline account but it was not showing in that and the paying status was showing unpaid till the last date of application (however later it was announced the last date has been postponed). To keeping me safe side I paid the fee in cash against the same application number and made a request to refund my money transferred online on 24th Feb. The helpdesk team promised me to refund without specifying the time limit. I asked them 2/3 times and every time I got the same reply without time limit. Suddenly, I received one mail asking the accounts detail to refund from mponline on 12th April. I replied immediately with all the details required. After that the mponline did not get back to me although I made on more request for refund on 20th April but no response from there side till now. It, almost 2 months, has been passed but I did not get refund and no reason for being late or any specific time limit.

I request to mponline to refund my money as soon as possible. I would like to tell you that this is my last attempt to get refund without any legal process and I may proceed under the legal process guided by Indian Government.

Regards

Sangita kulshrestha

kulrahul2000@gmail.com

Company: Mponline
Country: India
State: Madhya Pradesh
City: Bhopal

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