Nokia
Poor customer service!

I had a complaint with my cell Nokia 6020 and I went to Nokia customer care in Rajat square in Kanpur city. I reached the service center by 6:45PM. The service center staff said to me that it is not possible to accept your complaint as the time is almost 7.00PM which is our closing time. Since I am a student of IIT Kanpur which is located 16 Kms from the city and I have classes till 5:30PM in the evening it is possible for me to reach the city only by 6:45 at the max.

I would like to inform all of those who are reading this that though NOKIA set maybe cool their customer service is the worst you can find on earth. As long as you dont have a problem with your mobile it is good. But once there is a complaint with your set it is better to throw it away than spend all your time in the customer care.

Company: Nokia
Country: India

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