Nokia N70
Services & laws are unsatisfactory

IM Uuser of Nokia N-70ME (IMEI No. 351863014479790) & buy this mobile on 20 Feb from Shop Amar times & Mobile Shop TIN No.24220201723, Surat (GJ) My problem with this mobile is that vibrator not working properly, draining of battery frequently & very-very slow speed.(Such a unsatisfactory performance of this handset.

I took this problem to Nokia Care on 04.06.2007 & JOB ID NO. 070651812 they kept my mobile for 6 days but my problem was not solved only software had been upgraded, although they were used my mobile as I found some unknown photograph & contact numbers which were stored in my handset. I M really unhappy about this culture of Nokia care.

Second time again I took my handset to Nokia Care on 12.06.2007; & JOB ID NO. 070651812 again they kept my mobile for 5 days, they had replaced my mobile battery & speed performance also increased but Vibrator problem was not solved.

Third time I took my mobile to Nokia Care on 02.07.2007 & JOB ID NO. 070756798 for complete replacement of my handset because some hardware problem as they tell it, but Nokia care in charge said it will take 25 days to replace the hardware.

My questions are (i) why 25 days??? Such a long time, please understand my inconvenience regarding this.

(ii) Why Nokia can’t replace my whole set & given to me new one in short time???

(iii) Do I have done some mistake to buy a such a expensive NOKIA mobile???

I have also complain it to CONSUMER FORUM ref: no. 117212

Company: Nokia N70
Country: India

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