Canon
Camera lens broken

My canon camera got not working due to lens error having its lens out in even in OFF condition.

i submit it to a service center at gorakhpur who send it to gurgaon to check it.

3 to 4 days ago when i called at service center (gorakhpur) they said camera lens is damage & it will take Rs. 6369/-

then i wrote a mail at canon website and they reply with two photographs of mine camera damaged kens and missing upper part of lens.

i had not submitted it to in this condition.

in his receipt of customer copy he also wrote lens error as a problem.

what can i do now?

Company: Canon
Country: India
State: Uttar Pradesh
City: Gorakhpur

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