Carrier aircon
No Response
- 07-05-2011
- 230
Electronics and household app.
My expensive 1 ton AC broke down after 1 day after the expiry of Warranty.
I had sent a mail to their customer service to shown my displeasure at the poor quality of product and also raised some pertinent questions.
I have been following up with the call centre and also lodging online complaints for resolving my issue but i am not getting any response. There is total silence from their side.
After i lost all hope i asked them too give contact details of higher official to which they denied. Their call centre supervisors/Floor incharge promise to give a call back but never ever revert.
In this era of cut throat competition i am appalled to see a company that takes its customers so non seriously.
I feel cheated and humiliated at their callous bahaviour and chronic non response.
Company: Carrier aircon
Country: India
State: Haryana
City: Faridabad