Eureka Forbes
Eureka Forbes Cheating Without Delivering the Product

I am Kannan Kathirvel from Bangalore. I have ordered for a Aquagaurd Total Reviva online for my house on June 12 at 4.55PM through online by paying INR 12, 490.

My order was immediately confirmed and I got the transaction / other approval numbers,

Transaction ID: 11B613E1B9E8

Authorization Code: 003473

Customer Code: 8000002576

After my payment, NO ONE FROM EUREKA FORBES CONTACTED ME REGARDING THE PRODUCT DELIVERY. Unfortunately I received a call from Eureka Forbes customer care regarding customer satisfaction feedback for the product which was not delivered at all.

I raised three complaints by calling the helpline 3988 3333 and my complaints were logged, but NO STEPS TAKEN SO FAR.

Then I logged a complaint online and it waits in Step 1 processing for more then three days without any progress.

This is the worst customer service I have ever seen so far in India.

Company: Eureka Forbes
Country: India
State: Karnataka
City: Bangalore

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