Eureka Forbes
Poor service

Electronics and household app.

I bought a vacuum cleaner currently registered on name of Mr. Ganesh keshri who resides in Jaduguda.we got some gifts on the purchase of the product.we were told that to receive the gifts we have to draw a draft of rs100 and send it to country wide network pvt.ltd. we followed all the procedures. few weeks before we received a message saying that we will receive our gifts in 7 days.but when it doesn't came we call on the the helpline no. but they clearly said that we can't help you.then we contact our dealer, he also said the same thing.

details:

reference no.-117969 (given by eureka Forbes regarding our gifts)

mobile no.-9431752502

draft no.-205531 (dated Jan 1)

purchase date-DEC 15 201

address-Navrang market, Jaduguda pin-832102

registered on the name of Mr. Ganesha kesari

we also the information that our gift was dispatched to a person named B.D.Giri who resides in Kadma, Jamshedpur.

this shows the poor service and rude behaviour of their staff.


Company: Eureka Forbes
Country: India
State: Jharkhand
City: East Singhbhum
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