Eureka Forbes / Vacuum Cleaner XForce
Pathetic service & False promise

Dear All,

Eureka Forbes Sales person gives false promises to their customers. I wanted to buy a vacuum cleaner. Therefore I had called for free demo. the sales team leader reached my home at 9:00 PM on sunday. After demo I asked him for some time to check and think over whether to purchase the product or not but he insisted me and promised me that he will be giving me a big bag for packing the vacuum cleaner and would also provide excellent service.

Based on his confirmation I issued a cheque payment on the same date. This sales guy did'nt turn up with the bag. Every day I called him up but he did'nt pick up my call. I also escalated this matter to his supervisor but all my complaints were in vain. I was chasing this guy for about 2 months.

I have received all false hopes and pathetic service from Eureka Forbes. I approached this product only basis good service but very very poor service. My experience was really bad with the purchase of the vacuum cleaner.

I am still waiting for the bag for keeping my vacuum cleaner. I did'nt even receive any demostation after buying the product.

The name of the sales team leader who gave me false hopes and promises is Shirish.

Thanks & Regards,

Shweta Lokhande

Mob: 7498554932

Company: Eureka Forbes / Vacuum Cleaner XForce
Country: India
State: Maharashtra
City: Mumbai Suburban

  <     >