Euroclean Ace Vacuum Cleaner
Not attending to service complaint

I had purchased Euroclean Ace vacuum cleaner on 15/3. The flexible hoe broke off and i got it replaced on 8/4 paying Rs 720. Again the ame problem came up and I lodged a complaint with them at the number 39883333&which is the euro helpline. Complaint # is 86098860. They said it will be attended to in 48 hrs but till this point nothing has happened. daily I keep trying their number and I get the same reply. For this we ensure that someone is at home whenever the ervice person comes but how long can we take leave from our job? First of all the design appear to be faulty which is why we need to spend Rs 700-800/year. Now for the past 20 day the machine is lying unusable becaue of poor service. In fact the firt time we complained it wa december 10th. o from that day we are wasting time and phone calls trying to set the machine right. Now it appears our invetment of Rs 7500 on this is a dead invetment. Kindly do something about this.

Company: Euroclean Ace Vacuum Cleaner
Country: India
State: Tamil Nadu
City: Chennai

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