EZone
Ad customer service
- 08-23-2010
- 271
Electronics and household app.
We booked an LG Refrigiator-GL-408YTQG4, for an amt of rs28438, booked from E-Zone-v3s mall, vikas marg, Delhi-110092.Dtd:22/8.
The fridge that was delivered to us on 23/08, had a dent right in the front, after umpteen calls, the replaced fridge was finally delivered.
The sales person: mr.samdeep&Manjeet took initiative to resolve the problem, but a lady called: Sharda, took the matter as an everyday issue &instead of empathizing with the customer started back-answering &arguing.
This kind of service &Harassment is not expected from a Company like E-Zone.
-urvashi tomar (harassed customer)
Company: EZone
Country: India
State: Delhi