Hindustan/ Unilever, Pure it
Crack at the bottom of dual chambe

I have purchased a pure it waterfilter from Jay super market, nashik road Sr. No. RPB0500803937 ON 18/07.

From last 3 -4 days we observed that the filter is leaking from the bottom. we emptyed the filter and observe from the bottom that there is a hair line crack at the bottom, from which the water is leaking. We approached the dealer, he contacted the service center and we were asked to purchase a new dual chamber costing Rs. 425. but following points I must mention

1) At the time of purchase the dealer told us that 1 year warranty is available on the product, but when the complaint is raised, it was told to us that the warranty is only for tap.

2) The service center persons are very sure that the filter has been mishandle and it is dropped down.

3) They are not ready to listen any thing other than paying Rs. 425.00

Company: Hindustan/ Unilever, Pure it
Country: India

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