Airtel
No Guidance

I have a post paid connection of airtel. I want to connect it to a prepaid connection. I sent request to airtel email id 2-3 times for the same. Only once I got a reply which was full of technical stuff. I failed to understand the meaning of their reply. Then I contacted local Airtel office. The employees there suggested me to contact only by email. I also registered my complaint through http://www.jokeshindi.com.

I fail to understand why these people don't help me face to face or talk to me on my mobile. Why do they insist on communication through email only.

Raminder Bakshi

Company: Airtel
Country: India

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