CellC
BIS charges being charged in addition to contrract price

Hi. I signed up for a 24 month contract with CellC at a retial shopping mall lastyear August. I opted for a Blackberry 9300 curve on a control chat 200. the offer was inclusive of R235 airtime plus 100 smss. we were allowed to buy additional services like BIS from our prepaid airtime. In Jul we were notified via a sms that the BIS will no longer be paid out of prepaid airtime. my latest bill reflects additional costs for BIS, hence I am now paying an additional R57 (including vat) for this service over my normal contract price of R200 per month. I am not happy paying more for this as I was not aware this will occur when signing the contract. Now Ifeel binded to pay more for the remaining duration of the contract which is approximately another 12 months from now.

Company: CellC
Country: India

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