India Today Book Club
Not receiving refund nor satisfactory answe

Sir,

kindly go through my COMPLAINT by scrolling down,

Every fifteen days i m complaing the same,

talking with customer care no. 011-40502424...

and i m ensured by various employees... about various reasons of delay!

Now what i have to do?

kindly reply me by mail!

As till date i didn't received my refund as well as sent back courier charges,

Scan copy of courier receipt and INVOICE CUM DELIVERY NOTE are attached herewith.

kindly acknowledge it,

regards,

Dr. Sapara.

Dr. Mahendrakumar B. Sapara,

& On Mon, 3/8/10, mahendra sapara wrote:

From: mahendra sapara

Subject: Order no. OGAO90097223 Date:06-12-09...

To: order@indiatodaybookclub.com

Cc: itbc4u@indiatodaybookclub.com

Date: Monday, March 8, 4:30 PM

Dear,

As i had discuused with the person at call center, and explain the same thing,

I am forwarding the same mail, which was sent earlier with the scan copies of the return parcel courier receipt,

Today on 08-02 (Between 13.30 to 14.00), while discussing the matter, it is suggested me to that your original order was booked/punched under the "Reebock FitnessKit"???!!!

Till date, i had discussed the same issue with many persons at Call center!

Now, last i am suggested that (from call center) you please ask to get canceled the order and you will receive the money back-?!

So, now cancel my order and refund me Rs. 3199/- Rs. 750/- (towards the courier charges consinement sent back through Blue Dart)

Further, the scan copy are attached for your needful,

Hope, the matter will be expidiated as early as possible.

Hope it will be useful to at your end and i will receive the my paid amount return-back courier charges...

thanking you,

regards,

Dr. Mahendrakumar B. Sapara,

& On Fri, 2/26/10, mahendra sapara wrote:

From: mahendra sapara

Subject: Fw: Reg. delivery of different set then ordered...

To: itbc4u@indiatodaybookclub.com

Cc: response@indiatodaybookclub.com

Date: Friday, February 26, 5:16 PM

Dear,

As i had discuused with the person at call center, and explain the same thing,

I am forwarding the same mail, which was sent earlier with the scan copies of the return parcel courier receipt,

Hope it will be useful to at your end and i will receive the concinment as well as return-back courier charges...

thanking you,

regards,

Dr. Mahendrakumar B. Sapara,

& On Mon, 1/18/10, mahendra sapara wrote:

From: mahendra sapara

Subject: Fw: Reg. delivery of different set then ordered...

To: response@indiatodaybookclub.com

Cc: "Mahendra Sapara"

Date: Monday, January 18, 2:16 PM

Sir,

I had ordered a Reebock for the group of items which included the Goggles! But, i has been delivered a set of items which do not belongs to the group i had ordered.

I had received the consignment with id: ITBC09179015.

I had discuused with the same on 011-40502424.

with "Sarita" and my complain was booked with no. 286210.

After that i had sent back the concinment through Blue Dart Courier and the scan recipt of Rs. 750/- is attached herewith as per today's disccussion with the 011-40502424.

please, kindly let me know that it is recieved by the concern department and also the probable date to get items "Reebock Style Kit" in replacement...

I am attaching the "Invoice cum Delivery Note" for your refference, and Courier receipt,

regards,

Dr. Mahendrakumar B. Sapara

Company: India Today Book Club
Country: India

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