Infibeam.com
Mis guidance about product

Dear Sir,

On 12th Jan I have ordered on cell Phone i.e. sony xperia active. online from the said site. on that they have mentioned that the said instrument is Dual sim that's why I ordered the same. But when I received the phone I found that the said instrument is single SIM phone (for Which I was not looking).

Immediately on 14th Jan I confirmed them, while tele caller said that due to weekly off Managers are not their they will get back to me on monday...

but till date I have not received a single call from them & not a solution from them.

In spite of much many calls from me I am not getting proper answer from them & I am held up with the said handset. When ever I am calling them they are giving discount to me due to mistake by their end but not taking back the said instrument.

Please guide what can I do... as I have paid 19000/- to them & not able to use the phone too

Virendra

Company: Infibeam.com
Country: India
State: Maharashtra
City: Thane

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