Infibeam.com
Product not delivered

Dear sir.

i ordered sun direct DTH setup box from infibeam.com, i place the order on 19/04 but the ship after more than 25 days to i mentioned address via aramax via st courier service.(4/05 received date)

i received only the sun direct activation card only, but i not receive sun direct DTH and setup box.

than i come to know they only ship activation card through courier office.

i contact customer care they not responsible to call and email. so many time i spoke with customer care hey not give proper answer to me.

i recevied mail paste below.pls take acton to receive my order properly

rediff.com

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From:

customerservice@infibeam.com | Add to Address book |This is spam

To: lakshmanan.a@rediffmail.com

Subject: Infibeam Shipment for : 7956339

Date: Mon, 02 May 18:30:30 IST

Dear lakshmanan.a,

We are happy to inform you that the following items have been shipped.

Product Title Shipping Date Shipping Details

Sun Direct DTH Set Top Box Free 6 Months Subscription Cricket World Cup Matches Free (White) 02 May Courier Service: Aramex

Tracking Code: 6375437891

These items are ordered as part of the orderID 7956339.

You can manage your orders online by clicking on the Your Account link in the top right corner of any page of our web site.

Most of our products are shipped in sealed bags & boxes. Please do not accept the parcel if it is in tampered condition. If the bag looks tampered please open the packet and ensure the product is inside before accepting the delivery.

Thank you for shopping with us!

Sincerely,

Infibeam.com

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