000025432 NOKIA 6500 SLIDER BLACK
NON RECEIPT OF MOBILE NOKIA-6500 SLIDER FOR ABOUT 8 MONTHS

NON RECEIPT OF MOBILE NOKIA-6500 SLIDER FOR ABOUT 8 MONTHS

I had submitted my mobile set, Nokia-6500 Slider with IMEI no. 353547028705229 puurchased on 10/09 from The Mobile Store, Shop No. 5, Leela Bhawan, Adj New Reliance Web Portal World Patiala. But due to some problem, I had submitted the mobile with NOKIA CARE, PATIALA in the month of July with a promise from Nokia Care executives that the mobile set will be repaired and delivered to you within 3 days. After the said period I visited Nokia Care Centre, Patiala for 3-4 times during which the Manager used to tell that the mobile set is still unrepaired and is under processing and told us to visit after another 2 days every time to get the possession of the repaired mobile. After about 15 days the Manager told us that the mobile cannot be repaired and it is being sent to Gurgaon- Delhi for replacement and we can get the replaced new mobile set within 15 days. But to the sorry state of affairs, the mobile phone could not be delivered to us for more than 7 months. We approached NOKIA CARE, PATIALA for innumerous times during the aforesaid period but did not get a satisfactory reply and every time it was told that the set has not come yet. The manager made several excuses and never gave satisfactory reply. It was only in the month of February that the set was finally delivered to us that too due to our initiatives and regular interactions. The harrassment and loss we suffered over 8 months can not be explained. In this regard, suitable action may be taken and we shall be adequately compensated for the loss – monetary as well as mentally suffered. Otherwise I will be forced to take up the case in the Consumer Court Forum.

Thanks and regards

Yours faithfully

Amit Garg

8986698524, 9472727877

cs.amitgarg@gmail.com

Correspondence Address: Permanent Address:

B 805, Vasundhra Gardens H. No. 7 Ganga Vihar Colony

Harihar Singh Road, Bariatu Ghalauri Gate, Near Wadhera Factory

Ranchi-834008 Patiala 147001

9472727877 9464772536

Company: 000025432 NOKIA 6500 SLIDER BLACK
Country: India

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