LCD 42 inch, Panasonic Viera, S Series
Worst Customer Service

I bought a TV last sunday i.e 27th June from Dawars Open World in Galleria Gurgaon and the same was fitted on 28th June.By 30th June there was a vertical line running in the picture. I called up the customer center in Gurgaon and they were very unprofessional. I had to follow up many times for any action to be taken place.

Further, once they finally made it to my house to take pictures of the TV they took half an hour to take pictures and next day called me to say that the picture was not clear andf that i had to be home for another round of pictures.. Suprisingly they refused to acknowledge the inconvenience it was causing me as we are all in office in the afternoon and they refused to accept that it was thier fault fr not checking the picture the first time round.

It is rather dissapointing that a global brand as Panasonic has sells such damaged goods and the customer care is least apologetic about the inconvenience caused. It further has a worse customer service. They were rude, least accomodating and really bad at their job...

Company: LCD 42 inch, Panasonic Viera, S Series
Country: India
State: Haryana
City: Gurgaon

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