LG - 26LC2R-TJ
Pathetic service by LG …

Dear Sir / Madam,

Subject – Pathetic service by LG …

I had bought a 26 inch LCD TV on 22nd July.

Model – 26LC2R-TJ

Serial Number – 702SRJW1U892

Being from the IT industry I understand the value of warranty and I extended the warranty for three years.

AMC Details

Booklet No. – JA 09232

Received by – Jitendra Dalwale

Start Date - 12th Dec.

End Date – 11th Dec

Suddenly in February we discovered that there was a thin blue line at the middle of the screen, and I immediately raised a complaint against it.

Complaint number – CI 1020102661

I have been following up with LG for more than two and half months now and always received improper answers.

Today morning I received a call from the service center and the lady told me that I will get 55 % of the cost back…

What is this? what kind of service is this?

what is the significance of the warranty that I extended?

If LG has stopped production of that model its LG’s problem, and not mine.

In that case you should have recommended me not to extend the AMC contract…. Why did I unnecessarily pay money for something that is not adding any value?

Regards,

Sachin Varpe

Company: LG - 26LC2R-TJ
Country: India
State: Maharashtra
City: Pune

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