LG India
Very Poor Service

I bought a split ac in Feb I don't remember the model name, by last 1 month I am facing water leakage problem and also water drops with air flow.

I made a complaint (No. RNA120 62301 7284) and customer care executive told me to that “Our Engineer will contact you, and will attend your complaint within 24 hours.”

After 7 or 9 days complaint has been attended, he told to my wife that it’s too hot now these days and lot of moisturizers …blah blah blah, it will work fine if temperature goes down.

It rained fine in Last week, but I was facing same problem, then again I made another complaint (No. RNA120 70609 5247), now again a engineer visit my place and told to me that there a problem of GAS, tomorrow another engineer will come and refill it.

On Friday a person came to my house and told me to take off the machine to the service center, he uncounted the machine from wall, and put it down and assure me that another person will pick it today evening.

Now it has been 5 DAYS, no one coming to take it, Service Center name is RAJ AIR CONDITIONING, YAMUNA VIHAR, Everyday I used to call at the service center that please take it, and he said yes sir we will pick is today…

Yesterday I told the service center that “OK its to hot now these days, please mount my machine, I’ll manage with the water leakage and when temperature goes down, then you can take back to repair”, again he said we will do it today, but no one came to mount it.

Kindly look into the matter, and provide the solution

Regards,

Tahi

Company: LG India
Country: India
State: Delhi
City: East Delhi

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