LG Mobile
Mobiles gets hanged

From: Girish_Poojari@DellTeam.com

Subject: Complaints of My New LG Mobile LS660

To: lgservice@lgindia.com, helpline@lgmobile.com

Cc: girishr18@yahoo.co.in

Date: Wednesday, 28 July, 21:20

Hi Team,

My Complaint: Touch Pad not working while reply to messages or searching any contact-continuously gets stuck/ hanged after one month of purchasing.

After lodging a complaint on mail id regarding my new LG mobile KS660 to the customer care. One of your executives called me named Mr. Prasad having a mobile no. 9320002042 saying that the issue will be rectified after visiting LG service centre. I agreed to his point and went to LG service centre, Thane on 20/7 after 2 weeks of the mentioned complaint as I was quite busy in my schedule. Prasad told me that the service centre will install the new software after which all the issue will be resolved.

After having a service done with reference to Job No. R200710065 for the mentioned complaint, my mobile was working fine for only one day. Once again the same problem arises along with some new problems – now the whole screen gets hanged, either cant reply nor cant view the message as it gets stuck continuously, in some messages if I open the message the mobile gets automatically restart.

I want to know why the company is having such a faulty piece and sell them to the customer. The company should focus on electronics items like TV, AC, etc except mobile because lg mobile is worst than china mobile. So just stop manufacturing mobile and focus on other electronics item.

I just want the money back Rs. 9500/- as a refund as I am not at all interested in this mobile.

Hope some senior managers will reply to these mail or else get back to me on my cell as soon as possible rather than some executives.

Regards,

Girish Poojari

Mob No. 9930745771 / 9172073288

Company: LG Mobile
Country: India
State: Maharashtra
City: Thane

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