Mobile store
Cash Back Offe

I had purchased a Sony Ericsson w580i handset from The

Mobile Store, Opp. Chermas, Secunderabad on 9th August

(Customer #231502579, Invoice #: AP 208). I was offered 5%

cash back and was told that I would receive a call regarding

the same in 2 weeks. When I didn’t receive a call for 4

weeks, I called up customer care and they informed I needed

to furnish some papers and send it to them. To my dismay,

nothing of this was informed at the time of purchase. I

rushed to the store, I was relieved to know that I have time

till mid Jan. I filled up the form and send it by

courier service DTDC #H67382060 dated 22nd Nov. I

inquired the customer care and they acknowledged the receipt

of the same. Since then I have been raising enormous tickets

and making numerous calls to customer care and have not

received the amount I am entitled to. All this has been a

trauma with a case of false lucrative offer, untrained staff

and loss of money to the customer. The tickets pending with The mobile Customer Care are: R100001168 and ii-00001937. It's been more than a year, I want people to be wary of such offers in future

Company: Mobile store
Country: India
State: Andhra Pradesh
City: Hyderabad

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