NOKIA-C5-03
For replacement

Respected sir, i sarojkantaswain had purchase a handset on dt08/10.after four days i found touch pad is not working then deposited that mobile in nokia care jajpur road on dt 25/10 .nokia care advised to repair only not to exchange after that i send an email regarding this to nokia customer care but i got answer that... sir kindly help me regarding this.

Hello Saroj,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to know the repair status of your Nokia C5-03 device.

We value the importance of your concern and we are here to assist you.

In response to your e-mail, we would suggest you to contact the Nokia Care Centre in the next 7 to 8 working days where you have submitted your device.

Further, you may kindly note that the Nokia Care Centre would decide to swap your device with some other model with a working unit depending on the nature of concern in the phone and the level of servicing required. Hence, we are currently not in a position to comment on your request for replacement.

Your case ID is 1-11935984278

For further enquiries, please feel free to email us or contact our Technical Support Executives at 30303838 between the hours of 9:00 am and 9:00 pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Thank you for choosing Nokia.

Regards,

Pallav Sen

Nokia Careline

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Company: NOKIA-C5-03
Country: India
State: Orissa
City: Jajpur

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