Nokia C5 mobile
Worst customer service response for thier faulty handset

Hi,

This is Pradeep from IBM bangalore... I had a set C5 which was going to hang situation and then switch off state. After that i was not at all able to switch that on. So i had return that to nokia care centre . they repaired hadset twice and replace with other nokia C5. But all sets had the same problem. Because of this faulty hadsets i lost all my contacts and very important information stored in it... So i fed up with nokia C5 i requested with nokia customer care people. They had opened 2 issues on this with request numbers 11647086895 and 11684090133 . They promised me that they will get other new model as replacement. But now if i call them they just put my call onhold for some hours but will not answer to my concern at all .. Customer care people of nokia is so irresponsible that they never call back regarding the issues and they never try to close the issue at all even though issues are 6 months old.

So now i gave up and decided to write a blog on nokia customer service and complain it in consumer court

Company: Nokia C5 mobile
Country: India
State: Karnataka
City: Bangalore

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