Nokia
Nokia 5800 display problem

Dear sir/ madam

I had purchased a nokia 5800XM phone in dec 09. Dispaly of my phone was working fine initially although it had shown the horizontal or vertical lines occasionally. I didn't took much notice of that.thought it is some kind of software problem.

but the situation got worse with passing time. I was not sure of the problem so i even updated my phone firmware but the problem remains the same.

by the time i come to know that its an hardware issue my warranty expired.

on searching the internet i found that its a manufacturing defect which is very common in almost all nkia 5800xm phones.

so i took the matter to ur nokia service centre but they told me that they will replace the screen only if i'll pay for it.

i was unable to understand what is the use of spending so much amount on nokia phones if we do get such faulty devices.

As a good business practice nokia shall replace my phone or its display free of cost since its not my fault rather a manufacturing defect.

kindly look into the matter.

Mayank Gaur

h.no.538a/11

Chintpurni colony

near sharma hospital

khajur wali gali

sonepat

Ph No - 8950874303

9811104479

Company: Nokia
Country: India
State: Haryana
City: Sonipat

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