Nokia
BATTERY REPLACEMENT

Date : 15/05

To,

Dear Sir/Madam (Customer Care),

SUB: Nokia E5 Model battery BL-4D problem

With reference to subject, I purchased Nokia E5 handset on 11/10 (IMEL NO-358631042542381). My handset got Switched OFF on 09/05 and after that it did not get Switched ON. So, I went to Nokia Care Center at our nearest branch (Surat, Bhoolka Bhavan) on 10/05, I showed my handset and explained them my handset problem. As per their checking handset battery (BL-4D) got faulty, and they informed me to replace the battery.

As I purchased the handset just 8 months before & if battery becoming faulty within mere 8 months of period then it is a serious issue of battery quality & handset made by Nokia. Further, there is no signs of physical damage of battery due to blast or over charging, as per Nokia Care Center Engineer/Representative.

You are requested to look into the matter & kindly replace my battery free of cost.

Awaiting for your favourable reply.

My contact details are as below:

Name: Amit K Shah

Mob No: 09662530471

E-mail ID: 1) amitshah_7384@yahoo.com

2) ashah@gipcl.com

Residence Address: D1/8, GIPCL-SLPP Township,

At & PO: Nani Naroli,

Ta: Mangrol, Dist: Surat,

Gujarat - 394110.

Regards,

Amit Shah

AM (Inst)

GIPCL-SLPP.

Company: Nokia
Country: India
State: Gujarat
City: Surat

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