Date : 15/05
To,
Dear Sir/Madam (Customer Care),
SUB: Nokia E5 Model battery BL-4D problem
With reference to subject, I purchased Nokia E5 handset on 11/10 (IMEL NO-358631042542381). My handset got Switched OFF on 09/05 and after that it did not get Switched ON. So, I went to Nokia Care Center at our nearest branch (Surat, Bhoolka Bhavan) on 10/05, I showed my handset and explained them my handset problem. As per their checking handset battery (BL-4D) got faulty, and they informed me to replace the battery.
As I purchased the handset just 8 months before & if battery becoming faulty within mere 8 months of period then it is a serious issue of battery quality & handset made by Nokia. Further, there is no signs of physical damage of battery due to blast or over charging, as per Nokia Care Center Engineer/Representative.
You are requested to look into the matter & kindly replace my battery free of cost.
Awaiting for your favourable reply.
My contact details are as below:
Name: Amit K Shah
Mob No: 09662530471
E-mail ID: 1) [email protected]
2) [email protected]
Residence Address: D1/8, GIPCL-SLPP Township,
At & PO: Nani Naroli,
Ta: Mangrol, Dist: Surat,
Gujarat - 394110.
Regards,
Amit Shah
AM (Inst)
GIPCL-SLPP.
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