Nokia N85
Harassment during servce

I have a Nokia N85 which had developed some dark spots on the camera. I gave it for repairs in June an it was repaired! The same problem came up again in Dec 09! I gave it for repairs again (The phone is still under warranty)!

However they can't seem to fix it, they keep on sending it to their main office but it comes back with the same problem, each time they send it i have to wait for over a week!

I even wrote to Nokia about my problem and they said that thay were looking into the matter!

Now it has been over a month and i am disgusted with them!

I asked for a replacement, they replied that they will send it to the main office and if they say yes only then will the phone be replaced! For that i have to again wait for a week!

Is there anything that i can do to resolve the matter in a few days, can you help me teach the company a lesson!!

Also i would like to point out that many of the new N-series phones are developing black spots on their cameras (sometimes not visible till seen against a white backdrop), even my brothers' phone (N-79) had the same problem and they harassed him for 2 months till they gave him 2 replacements (the first replacement was defective).

Is there any way to make them do a product recall?

Please help m i have had enough with this company!

Company: Nokia N85
Country: India

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