Nokia Phone
Defective product

Sir,

Re:- Replacement of Nokia E97 set IMEi No: 354225038285610

We are shocked to bring to your knowledge that we have purchased the above-noted set which is resemblesa defective product with technical problems. This is the 3rd time i have submited my hendset for repairing for same problem which i had reported and they took 7-8 working days to repair and they retured but just after 15- 20 day the same problem reported with anothe complains but no one is listening in the noida Nokia care cetre (C-4, Sec-2, Micronas Telecom). This phone is having multiple problems as follows and this phone is not a worth to its cost (Rs.29750.00). Since we have purchased the phone at a very dear price, we expect full value for our money.

Problems:

1- Phone Hang

2: Application crash

3: Battery backup problem (1/2 day to 1 day max)

4:Late response to incoming calles

5: Network problem (Networks goes out when moving in trains or ntwrk less area but the network didnt came back again in full network area. The phone needs a restsrt.

6: Redial -touch screen is not working.

(Currently the prone was submitted with Job sheet no: 153433527/101110/62 in Micronas Telecom, C-4, Sec-2, Noida)

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Debasis Barik

Company: Nokia Phone
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

  <     >