Nokia - Supernova7610
Nokia care Aundh misbehavior & damaging of product

Hello Sir/Ma'am,

This is regarding the problem that I am facing in my mobile handset from 19th July which is still not solved & my mobile is yet on nokia care. I have been complaining to nokia care center but they are not resolving the problem

I had submitted my mobile on 19 july 10 regarding blank display problem at nokia care aundh pune, they returned it to me after couple of weeks & i had paid 1600/- for that but the problem was not resolved so i submitted it back & this same process continued till dec 10 when they returned it to me with the problem of blank display, charging point, vibrator & camera. So i submitted it back & registered a complain at nokia care centre because when i cross checked my mobile at another nokia care FC road pune they denied to handle the case by stating that the mother board of mobile is heated at very high level & damaged.

Its been 10 months that my mobile is submitted at nokia care & 5 months that i am complaining at nokia care centre but yet my problem is not solved as well as nokia care aundh department is asking me to pay for the damaged camera which is damaged by them.

My current job sheet no. is 67550487/100719/43 & complain no. is 1-11598328932 which had been renewed thrice.

Now i expect genuine support regarding the problem either by properly repairing it or replacing it.

Waiting for positive response atlas from you.

Regards,

Megha Bhamdare

Company: Nokia - Supernova7610
Country: India
State: Maharashtra
City: Pune

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