ONIDA AC 1 TON
Reg- Onida AC complaint

Hi There,

I wrote this complant and happy that I was contacted by Mr. Rehan immediatly, He took a fast step and collected my Bill,

I was further told that it will take a week time, but unfortunatly its been a month now and I have not got any phone call or my AC window gril replaced,

Yesterday night, My AC plug also caught fire and burnt, I am not sure it its the quality Issue? and will not interested to go further in this discussion while one is pending.

Please assist me ASAP, or guide me if I am take any judicary action on this issues,

I have contacted Rehan and got info that 1 TON AC gril is not coming from back,

Please replace my AC with new one, if Gril is not coming from back end or return my moeny so I may continue with another AC (As its been 2 month now and the issue is from the date of purchase 14/May)

Looking for you immediate reply.

Thanks!

Malik Ashraf

& On Thu, 6/9, Ashraf wrote:

From: Ashraf

Subject: Reg- Onida AC complaint

To: service@onida.com

Cc: response@onida.com

Date: Thursday, June 9, 8:22 AM

Hi there,

This is to bring your kind attention that I am not at all happy with the kind of service ONIDA is providing me.

I have bought one ONIDA AC 1 TON on 14th MAY'11 From Belssings Sector 18, Noida its front plasting gril is broken.

I have launched a complaint 60660, service man came in and took my gril and from yester day I did not got any phone call or either any one came to change new one as they took it saying they will change it,

after a lot off follow up I got reply that ONIDA is running out of stock with 1 ton AC so gril can not be replaced for now,

Finally for today they have placed my old broken gril as I was using my ac with out any front gril.

Is there any one there who canhelp me in ONIDA

or should I escalate this to further

Kindly revert

Regards!

Malik Ashraf

09711881214

Company: ONIDA AC 1 TON
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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