Onida airconditioner
NOT WORKING AND NOT RESPONDING FROM CUSTOMER CARE

MYSELF C.CHANDRAN,

I HAD PURCHASED THE ONIDA A/C 1.5 TON (i COOL) MODEL,

PROBLEM STARTED THAT THE INDOOR AND OUT DOOR UNIT RUNNING BUT COOLING NOT EFFECTIVE . SO I COMPLAINT TO CC AND THE TECHNICIAN ATTENDED THE PROBLEM & TOLD THAT GAS NOT AVAILABLE WITH IN ONE OR TO DAYS WE WILL CHANGE IT .

AFTER 15 DAYS CAME AND REFILLED THE GAS AND WENT . AGAIN THE SAME PROBLEM FACED .REPEATED TO CALL CC.

THE TECHNICIAN CAME AND CHECKED THE COMPRESSOR GETTING TRIP DUE TO VOLTAGE LESS.

I TOLD THAT THE VOLTAGE PROBLEM IS THERE AVAILABLE IN EVENING ONLY . BUT WHEN IN MORNING THERE IS NO PROBLEM BUT THAT TIME ALSO IT NOT WORKING. SO PLEASE COME AND CHECK IN MORNING 8:00 TO 11:00 AM, WHICH IS YOUR CONVENIANT . HE REPLIED OK AND NOT BACK SINCE.

AGAIN CALLED THE CUSTOMER CARE AND REGISTERED. THE REF NO : 11056866380446 ON MAY 07 .STILL THERE IS NO RESPONCE FROM THERE

VERY VERY BAD SERVICE . DUE TO THE DELAY WARRANTY ALSO EXPIRED NOW MY UNIT IN OUT OF WARRANTY.

WHAT A FANTASTIC IDEA...

Company: Onida airconditioner
Country: India
State: Tamil Nadu
City: Chennai

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