Onida
Service delaying

We purchased ONIDA LCD in month of May'11.

Now, we complaint on 04-09 regarding LCD not working.

Service engineer checked & replied that its POWER SUPPLY need to be replaced.

As per committment by service engineer he will fixed it by 16.09.2011 but still it is not done.

We spoke to Nagpur division (MR. Rajendra Gautam), so they replied POWER SUPPLY has been despatched on 15-09 from nagpur & it had reached Bhandara on the same day.

Then we spoke to Bhandara service engineer Mr. Kuldeep Meshram on 15.09.2011 to fix the problem. But he refused to come on evening & promised to come on 16.09.2011 at 10.00 AM.

When he did not come we were calling him at a stretch but he is not attending customer.

And now today 17.09.2011 problem is still pending & no reply from ONIDA for any further action.

It feels that ONIDA enjoying customer's suffering by not providing service on time.

It shows that ONIDA does not require any more customer like us.

Overall ONIDA service looks like hopeless.

Vilas Patil

09923093848

Company: Onida
Country: India
State: Maharashtra
City: Bhandara

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