Panasonic
Faulty LCD TV

His is reference to Consumer case#84/09 against Panasonic TV at Janak

Puri Branch under judgement of Mr. J.P. Sharma.

This case was file 1.5 years back and still we have not recieved any

result due to regular delay and misbehaviour from court at Janakpuri

as they do not listen or help to consumers.

We consumer are totally helpless by such a treatment as consumer

courts have forget that

these are held to provide us justice but they are frustrating us by

such a response.

We had purchased a LCD TV for Rs.34000/- which stops functioning after

1 month of purchase.

1) On first visit from service engineer we were told we will recieve

replacement withing i week but after regular follow ups dealer

neglected to provide any help i.e. K Square network.

2) No jobsheet was provided by service engineer and they misbehaved

with me and my wife.

we complained to local police station and filed written complaint

against them.

3) We again called the service engineer and he without any physical

check asked for Rs.26000/- from us and again no job sheet was provided

as they neglected to give the same.

4) We have been fighting for last one and half years but not given any

justice as we have filed this case with lot of hope.

5) We have been given a date every time we go for hearing and when

asked anything they

opposite party.

This is last and final request to help in this regard as if not given

any justice we have to take backfoot step by taking this case back.

There were lot of hope from consumer court but such a behavior is

taking all the trust we were having.

Hope you will help us in this regard.

Company: Panasonic
Country: India
State: Delhi
City: New Delhi

  <     >