Airtel
Expiry schemmes

This is case of mistrust, and Airtel mobile service providers are playing with the customers trust. Trust is very important between two parties. Whether it is local service providers or government.

When you have introduced a lifetime scheme (student offer) quoting incoming call are free for lifetime. Provided you have to power your account for every 6 months.

Today also in my mobile when I dial *112# following message is displayed “ Your Service expiry date is 01/Jan/2025 and Your Airtime expiry date is 01/Jan/2025” along with hidden rider unless I go for power charging every now and then.

The dealers also says that you pay 500 bugs I will make it 6 months validity. Whom to believe? If the policy framed do not help customers then they are not polices at all. Again it is ridiculous that if you say lifetime why is that 2025 is restricted. That means I will die on 2025.

OK we agree and thinking that the scheme will be good. However, after 6 months you change your chameleon color that power validity is only for 3 months. What is the Guaranty that you will not again change to 1 month, or even less than that also.

Therefore, it is observed that you operate so flexible scheme that customer will get ultimate confusion and lodge complaint like this.

What solution lies in bringing trust in Indian Airtel Company?

Moreover, the customers are exploited in day light.

Company: Airtel
Country: India

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