Beds and wardrobes from Big Bazar
Delayed delivery of the products and damaged piece

Dear Sir, I am Dr. Dinesh Naitam from Bhilai had purchased 2 beds and 1 wardrobe from Big Bazar, Chokra Nala, Raipur on 26-01 for which i had paid Rs.38000/- in advance after the promise made by their assitant manager, sales department Mr. Anup that they will deliver my products on 15-02 as there is no stock available. On 16-02 i called Mr. Anup to query regarding my items, he told me that i will have to wait for another 7 days as produts had'nt arrived from Kolkata, so within 2 days i will get my delivery. I waited for another 2 days but nothing happened. So I went personally again to enqure, same reply was given by their staff members as Mr. Anup was on leave. Same promise was again made by those peoples that i will get my products after 2-3 days. After 4 days the products were delivered to me but the mirror of one of the wardrobe was broken, when i complained this to the big bazar furniture section they told me that for one mirror we cannot send labours as well as transpoting medium, so they will solve the problem next time when anyone from Bhilai will purchase the furniture.for one week i was managing with broken mirror, but till date they didnot replaced that broken mirror, so should i wait for somebody who will buy those ghatia big bazar product when they will send their labours and transport to deliver the products purchased by that poor fellow, please kindly solve my problem as these big bazar peoples doesnot know professional attitude

Company: Beds and wardrobes from Big Bazar
Country: India
State: Chhattisgarh
City: Durg

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