ICICI Lombard
Insurance medical check up not done yet - Full chat details

The tricky answer read carefully... sorry i am just pleading with them for my money...

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Chat InformationYou are now chatting with 'parag'

Chat InformationPlease wait while I transfer the chat to 'lucky'.

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lucky: Good Morning

lucky: you have reached ICICI Lombard 24x7,

lucky: how can I help you?

PANCRAS GOMEZ: lucky .. parag

PANCRAS GOMEZ: transfered me

PANCRAS GOMEZ: why?

PANCRAS GOMEZ: he didnt deliver what he promised me

lucky: May i know your query related to the policy?

PANCRAS GOMEZ: its been 12 days my parents havnt got the call for their medical check up

PANCRAS GOMEZ: the promises made by u guys just keeps expiring

PANCRAS GOMEZ: so i request u guyst o return my money if u dont want to take the insurance policy

PANCRAS GOMEZ: for my parents

lucky: I Apologize for the inconvenience caused to you

PANCRAS GOMEZ: instead of making me run around the bush like this

PANCRAS GOMEZ: u r the fourth person to apologize u know

PANCRAS GOMEZ: i can very well fight a legal battle .. but i just dont want to get into that because our system is not that easy to get thru

PANCRAS GOMEZ: so i am still here to ask u guys to resolve my query

PANCRAS GOMEZ: rather return my money

lucky: Please help me with your policy number.

PANCRAS GOMEZ: hold on

lucky: sure

PANCRAS GOMEZ: 4034/RIS/W-278030/00/000

PANCRAS GOMEZ: please cancel the request and return my money

PANCRAS GOMEZ: i cant wait any longer for this

PANCRAS GOMEZ: i really dont want something that does not have a good service... this is about life u know

PANCRAS GOMEZ: u guys just cant play with my parents lifes

lucky: I Apologize for the inconvenience caused to you

lucky: kindly be on line while i am checking the details

PANCRAS GOMEZ: ok...

lucky: Your patience is appreciated.

lucky: As your request was forwarded on 30 july

lucky: you will received the letter for are end within more two days

PANCRAS GOMEZ: ok... correct me if i am wrong lucky ok?

PANCRAS GOMEZ: i bought the policy and paid in full for the policy on the 21st of July

PANCRAS GOMEZ: within 7 days ur guys are suppose to call me right?

PANCRAS GOMEZ: just please correct me if am wrong anywher

PANCRAS GOMEZ: e

lucky: right

PANCRAS GOMEZ: its been 12 days... and i had to call u guys to get my policy pushed forward

PANCRAS GOMEZ: is this how it will be done?

PANCRAS GOMEZ: if yes... i am ready to accept.. but if that is a mistake...

PANCRAS GOMEZ: i am being unreasonably held up right...

PANCRAS GOMEZ: if it is a loan ok lucky.. if it is a credit ok... but this is my parents

PANCRAS GOMEZ: i live overseas i cant see them but i can only make sure they have the right support

PANCRAS GOMEZ: that is why i chose icici lombard

PANCRAS GOMEZ: the amount of stress u guys put me thru is just unreasonable

PANCRAS GOMEZ: if u guys really cant by the time u say u will please return my money i will get a different insurance...

PANCRAS GOMEZ: i am not saying u guys are not doing ur job

PANCRAS GOMEZ: just that its not fast enough by the bank...

lucky: As your details are already forward and you need not worry you will surely received the letter from our end within 2 days

PANCRAS GOMEZ: ok ..as u say

PANCRAS GOMEZ: so the 2 days will be monday or tuesday?

lucky: yes

PANCRAS GOMEZ: which day monday or tuesday... so that i can tell my parents to be ready to go the hospital

lucky: yes

lucky: i have already forwarded you details

PANCRAS GOMEZ: hmmmm .. i am not convinced .. nevermind... u have a good day

PANCRAS GOMEZ: though

Company: ICICI Lombard
Country: India

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