The tricky answer read carefully... sorry i am just pleading with them for my money...
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lucky: Good Morning
lucky: you have reached ICICI Lombard 24x7,
lucky: how can I help you?
PANCRAS GOMEZ: lucky .. parag
PANCRAS GOMEZ: transfered me
PANCRAS GOMEZ: why?
PANCRAS GOMEZ: he didnt deliver what he promised me
lucky: May i know your query related to the policy?
PANCRAS GOMEZ: its been 12 days my parents havnt got the call for their medical check up
PANCRAS GOMEZ: the promises made by u guys just keeps expiring
PANCRAS GOMEZ: so i request u guyst o return my money if u dont want to take the insurance policy
PANCRAS GOMEZ: for my parents
lucky: I Apologize for the inconvenience caused to you
PANCRAS GOMEZ: instead of making me run around the bush like this
PANCRAS GOMEZ: u r the fourth person to apologize u know
PANCRAS GOMEZ: i can very well fight a legal battle .. but i just dont want to get into that because our system is not that easy to get thru
PANCRAS GOMEZ: so i am still here to ask u guys to resolve my query
PANCRAS GOMEZ: rather return my money
lucky: Please help me with your policy number.
PANCRAS GOMEZ: hold on
lucky: sure
PANCRAS GOMEZ: 4034/RIS/W-278030/00/000
PANCRAS GOMEZ: please cancel the request and return my money
PANCRAS GOMEZ: i cant wait any longer for this
PANCRAS GOMEZ: i really dont want something that does not have a good service... this is about life u know
PANCRAS GOMEZ: u guys just cant play with my parents lifes
lucky: I Apologize for the inconvenience caused to you
lucky: kindly be on line while i am checking the details
PANCRAS GOMEZ: ok...
lucky: Your patience is appreciated.
lucky: As your request was forwarded on 30 july
lucky: you will received the letter for are end within more two days
PANCRAS GOMEZ: ok... correct me if i am wrong lucky ok?
PANCRAS GOMEZ: i bought the policy and paid in full for the policy on the 21st of July
PANCRAS GOMEZ: within 7 days ur guys are suppose to call me right?
PANCRAS GOMEZ: just please correct me if am wrong anywher
PANCRAS GOMEZ: e
lucky: right
PANCRAS GOMEZ: its been 12 days... and i had to call u guys to get my policy pushed forward
PANCRAS GOMEZ: is this how it will be done?
PANCRAS GOMEZ: if yes... i am ready to accept.. but if that is a mistake...
PANCRAS GOMEZ: i am being unreasonably held up right...
PANCRAS GOMEZ: if it is a loan ok lucky.. if it is a credit ok... but this is my parents
PANCRAS GOMEZ: i live overseas i cant see them but i can only make sure they have the right support
PANCRAS GOMEZ: that is why i chose icici lombard
PANCRAS GOMEZ: the amount of stress u guys put me thru is just unreasonable
PANCRAS GOMEZ: if u guys really cant by the time u say u will please return my money i will get a different insurance...
PANCRAS GOMEZ: i am not saying u guys are not doing ur job
PANCRAS GOMEZ: just that its not fast enough by the bank...
lucky: As your details are already forward and you need not worry you will surely received the letter from our end within 2 days
PANCRAS GOMEZ: ok ..as u say
PANCRAS GOMEZ: so the 2 days will be monday or tuesday?
lucky: yes
PANCRAS GOMEZ: which day monday or tuesday... so that i can tell my parents to be ready to go the hospital
lucky: yes
lucky: i have already forwarded you details
PANCRAS GOMEZ: hmmmm .. i am not convinced .. nevermind... u have a good day
PANCRAS GOMEZ: though
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