Aviva Life Insurance
No customer service
- 10-27-2007
- 26
My, husband Mr. Sandip Chatterjee is a policyholder on Aviva Life Insurance. The premium of the policy is of 3500/- per quarter, i.e.on 11th April, 11th July, 11th October and 11th March. We paid the premium of July in due course. We received a letter from Aviva last week mentioning that his policy has been lapsed, just because we failed to pay the last premium due on 11/7. But the fact was we paid that and the cheque already been cleared and we paid the premium due on October also. I went there and presented the bank statement. Because of there negligence we lose the accountability of our policy. Not only this most of the time they fail to send receipts. The work environment is also very poor. There is nothing called customer service. Their only intention is to sell the policy after that no service.
Company: Aviva Life Insurance
Country: India
Site: www.avivaindia.com