Medi Assist /Reliance General Insurance
Claim not Settle

Hi

I have an MEdi Assist policy through Reliance General Insurance, I had Applied for Claim for more then 3 month back but till now i dont get any response, from any one.

i m pasting the Email which i have sent.

RE: Re: Medi Assist ID No-ID NO-282510310452 (Case ID:00676086)‏

From: Vijaya sharma (vijaya.sharma@live.com)

Sent: 24 November 10:54AM

To: services.rgicl@relianceada.com

Cc: rgi@mediassistindia.com; info@mediassistindia.com; nonlifecomplaints.pvt@irda.gov.in; nonlifecomplaints.psu@irda.gov.in; somil@irda.gov.in; nithya@irda.gov.in

Plaese provide me the status as its going to be more then 3 months.

CC: IRDA i am not getting any response from Relinace & Mediassist.

Thanks

Vijay Kumar

PH NO-9718008500, 9211094436, 9250520518

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From: vijaya.sharma@live.com

To: services.rgicl@relianceada.com

CC: rgi@mediassistindia.com; info@mediassistindia.com; nonlifecomplaints.pvt@irda.gov.in; nonlifecomplaints.psu@irda.gov.in; somil@irda.gov.in

Subject: RE: Re: Medi Assist ID No-ID NO-282510310452 (Case ID:00676086)

Date: Wed, 11 Nov 14:38:20 0530

I m waiting for reply

Till now i dont receive my claim.

cc: FYI

Thanks

Vijay Kumar

PH NO-9718008500, 9211094436, 9250520518

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From: vijaya.sharma@live.com

To: services.rgicl@relianceada.com

CC: rgi@mediassistindia.com; info@mediassistindia.com; nonlifecomplaints.pvt@irda.gov.in; nonlifecomplaints.psu@irda.gov.in

Subject: RE: Re: Medi Assist ID No-ID NO-282510310452 (Case ID:00676086)

Date: Fri, 6 Nov 10:59:16 0530

I m Waiting for ur reply?

Thanks

Thanks

Vijay Kumar

PH NO-9718008500, 9211094436, 9250520518

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From: vijaya.sharma@live.com

To: services.rgicl@relianceada.com

CC: rgi@mediassistindia.com; info@mediassistindia.com

Subject: RE: Re: Medi Assist ID No-ID NO-282510310452 (Case ID:00676086)

Date: Wed, 4 Nov 16:01:19 0530

REMINDER

Thanks

Vijay Kumar

PH NO-9718008500, 9211094436, 9250520518

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From: vijaya.sharma@live.com

To: services.rgicl@relianceada.com

CC: rgi@mediassistindia.com; info@mediassistindia.com

Subject: RE: Re: Medi Assist ID No-ID NO-282510310452 (Case ID:00676086)

Date: Fri, 30 Oct 17:25:47 0530

Hi

I have submitted again all the documents as per your requirement submitted in DELHI (East of KAilash Branch) on 27/10/09 by Hand to Ms. Priyanka.

I m Submitting this my docs at 3rd time please process urgently, and one thing is more when i called to ur branch Delhi office east of kailash there is some person Mr AMIT he is not giving any proper answer and also missbehave on phone.

THANKS

Thanks

Vijay Kumar

PH NO-9718008500, 9211094436, 9250520518

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From: services.rgicl@relianceada.com

To: vijaya.sharma@live.com

Date: Sat, 24 Oct 14:18:21 0530

Subject: Re: Medi Assist ID No-ID NO-282510310452 (Case ID:00676086)

Dear Mr. Kumar,

We apologize for the delay in our response.

We would like to inform you that, we are yet to receive the following documents from your end.

1. Provide a letter from treating doctor stating any past history of similar complaints with approximate duration of the same.

2. Provide original pre-numbered payment receipt against Final bill.

3. Provide all treatment details of Muni Mayaram hospital.

Hence, we request you to submit the same at the earliest of your convenience and enable us to process with your claim settlement.

Further, for any information you may also contact us on our toll free number 1-800-3002-8282 or 39898282 (local charges). Our contact centre is reachable 24 hours (7 days a week).

Thank you for choosing to write to us.

Yours Sincerely,

Customer Service Unit

Reliance General Insurance Co. Ltd.

&&&&Original Message &&&&--

Subject: Medi Assist ID No-ID NO-282510310452

Hi

My name is Vijay Kumar and my Medi Assist ID no Is- ID NO-282510310452 and policy no- 1306/282510310452, i have submitted all the documents in Delhi head office (Sant Nagar, East of Kailash) on 8/9/09, but till i dont get any response regarding my claim, so please tell me when will i get the my claim money?

Thanks

Vijay Kumar

PH NO-9718008500, 9211094436, 9250520518

Company: Medi Assist /Reliance General Insurance
Country: India

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