Mediassist / Health Insurance
Pathetic Service

In the early morning of 25th May while travelling from the Bangalore International Airport to Bannerghatta road on a easy cab. A concrete mixing lorry rammed onto the cab bearing number KA 01 D 4615. I was critically hurt with a swollen forehead, thru n thru torn upper lip, Bleeding profusely thru the lip and nose, Buldging nerve on the neck and a broken 6th cervical bone. I got admitted to Fortis hospital located on the Bannerghatta Road. Fortis which is short of experienced doctors allowed some very young interns to check me. The interns after an X Ray of the neck discharged me. I developed numbness in my arms the next day. I got myself admitted in Fortis again this time under the guidance of a nuero surgeon, who asked me to get admitted. My trauma started when post a series of test conducted and i was given the discharge summary. I was covered under the medi assist health Insurance. The initial analysis from medi assist said the claim is rejected which was later retracted and partially approved the next day only to be retracted again. Phone calls to medi assist does not heed. So what if one is critical, if you are an medi assist client you need to follow up in vain and to their apathy. If you are a tourist to the city you met with an accident you need get admitted to the hotel not hospital. I V & Operations is a must for re imbursement. yawn yawn...

Company: Mediassist / Health Insurance
Country: India
State: Karnataka
City: Bangalore

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