Broadband
Unavailability of Telephone and Broadband

I had applied for a connection with BSNL which comprises of a Telephone connection and Broadband (Combo). I was given a connection last week and was able to enjoy the services only for 2 (two) days from the date of installation and commissioning of the connection. I had been contacting the customer support (2787890) and had been lodging the complaints. For the past one week I was given 6 Docket IDs. Nothing has been done yet and even without attending the defect, the dockets have been closed. The only thing I like about the customer support is that they close the docket promptly without taking any action.

I was hesitating to have a connection with BSNL as I knew that the service being rendered is way too low from the level of customer satisfaction..

Can someone do something about this...

Regards

Senthil K Venkataraj

Company: Broadband
Country: India
State: Andhra Pradesh
City: Visakhapatnam

  <     >