Tikona
Tikona broadband no connection and no refund since last 3 months

Tikona broadband no connection and no refund since last 3 months

Hi,

I applied for broadband connection and tikona executive reached my place and verified the signal and assured that the signal is good and asked me to choose a plan and I opted 6 months rental plan INR 799/- PM by paying inr 5293/- In cash on 27 feb. Later their technical team approached to my place and said there is no signal, so installation wont be done. And said I will get refund within 2 weeks.

From that day onwards I didnt get any refund of a single rupee and their response is also not good. Instead of refund, they called me many times to make the payment of monthly charges even without installation.

I called up the customer care several times and always they need one month time to send my refund back. I spent more money on my calls to their customer care.

After 3 months they again called and said your refund will be settled in one month.

I would like to tell the pain and misleading information by tikona to other people and get refund through this forum.

sales executive ID:500005556

application Number:50000008963684

Registered Phone 9175496068

i'm posting this info as many places as i can to save few other people from this pain

Regards,

Sashi

Company: Tikona
Country: India
Site: www.tikona.in

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