NAAPTOL
Fed up of being harassed_ refund the cash

I Paromita Das ordered a VOX 507 - touch screen multimedia mobile with Blue-tooth (order no. 3558940), cost Rs. 2999 299 (Freight Charges). The product was defective:

1. After each call & MSG, the phone switch offs,

2. The charger was not working,

3. The picture quality was very bad.

Since 2 months I was calling. They harassed me so much that I said to pay back my cash but they said they cannot. After 2 months, they said to return the product & they will send the Okay one.

After 1 month I received the replaced product. This time:

1. The Blue-tooth was missing,

2. Also the head phone was not working after few days.

In fact I faced the same problems as previous one:

1. After each call & MSG, the phone switch offs,

2. The charger was again the defective.

I complained many times. Every time they say that I will receive within 7 days.

But till now I did not get my Blue-tooth & headphone. They also said that they cannot replace the charger since the warranty was of 1 month. This was not mentioned anywhere. Not even they informed. Where is my fault if they send the damage product? My warranty hasn’t expired. I am very unsatisfied with this. I want my cash back.

Paromita Das

paromita2das@gmail.com

9804463863

C-W/3, RABINDRANAGAR, AKRA SANTOSHPUR,

P/O RABINDRANAGAR, KOLKATA- 700018

Company: NAAPTOL
Country: India
State: West Bengal
City: South 24 Parganas

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